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I wanted it cheap, but it turned out as usual

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It is not uncommon for individuals or companies to be tempted by so-called cheap services that bundle domain registration, hosting, and email together. At first glance, everything may seem appealing and promising. However, it often becomes apparent that the quality is lacking. As they say, the devil is in the details.

Introduction

Managing your online presence can feel overwhelming, especially if you’re not a technical expert. From domains and DNS configurations to email and hosting services, the landscape can be complicated and intimidating. Many people make decisions based on what seems cost-effective at first but later find themselves facing frustration and long-term challenges.

To avoid these pitfalls, it’s essential to understand the core principles of managing your online infrastructure. By grounding yourself in some key definitions, you’ll gain the clarity needed to make informed choices and stay in control of your online services.

Key Definitions

ICANN ensures the stability of the internet, while Registrars handle the registration process, making it easier for individuals and businesses to secure domain names. To better understand the components of managing your online presence, here are some key definitions:

  • ICANN: The Internet Corporation for Assigned Names and Numbers (ICANN) is the organization responsible for coordinating the Domain Name System (DNS). It ensures internet stability and security by setting rules for domain transfers, expirations, and ownership rights.
  • Registrar: A Registrar is an accredited company that facilitates domain registration. They provide tools to register, renew, and manage domain names and are authorized by ICANN or a national authority.
  • Registrant: The Registrant is the individual or organization that owns a domain name. They are responsible for renewing the domain and ensuring it is properly managed.
  • Reseller: A Reseller offers domain registration services on behalf of an accredited Registrar. While they provide an extra layer of customer support, they do not own the domains themselves. Resellers act as intermediaries, making domain management more accessible for their clients.

Keeping It Simple: A Key to Success

If you are not a technical person, pretending to be one and diving into unnecessary details can quickly become overwhelming. This often leads to frustration and poor decisions that could have been avoided by focusing on simplicity and seeking appropriate support. Simplicity in this context means choosing a professional company that can handle all complexity and apply solutions or patterns that ensure you remain independent, protected from being locked in, and have the flexibility to make changes with different services operating independently.

The Consequences of Being Locked In

A common scenario is getting locked into a single provider for critical services like your website, domain, email, or DNS configuration. While DNS services are often offered for free, they can create dependencies that lock you into a particular Registrar. This creates a dependency that can be both costly and complicated to resolve if you ever need to switch providers.

“Why Did It End Up This Way?”

The root cause of this situation often lies in attempts to save money upfront. By choosing low-quality services to cut costs, you risk becoming reliant on unreliable providers, which can hinder your business’s growth and make transitions to better solutions extremely challenging.

My recommendations

These recommendations come from my experience and the common challenges people encounter, as seen in reviews on platforms like Trustpilot and others.

The key takeaway is to remain as independent as possible and avoid putting all your eggs in one basket. But what does this mean in the context of managing a website?

Domain

  • Choose a reliable Registrar or Reseller: Look for a Registrar or Reseller that allows you to manage your domains without forcing you to purchase additional services like email, DNS, or hosting. Resellers, working with accredited Registrars, often provide the same level of domain management functionality and support, making them a viable option for handling domain operations.
  • Domain management: Ensure the Registrar or Reseller offers the ability to delegate domain administration to an external party. This ensures flexibility and control over the domain without unnecessary dependencies. You don’t need to buy or transfer a domain directly from a storefront. A Reseller can facilitate the transaction, offering streamlined processes and dedicated customer support. Resellers often handle technical configurations, making the process easier for non-technical users and ensuring a smoother experience overall. Additionally, you can verify the ownership of a service by using the WHOIS lookup tool, ensuring transparency and trust.
  • DNS services: Separate domain and DNS services. Using an independent Premium DNS service ensures you can transfer your domain independently while retaining full control over DNS records. For instance, if you change your Registrar, Premium DNS allows you to maintain uninterrupted website and email services by preserving all DNS configurations. This avoids downtime and eliminates the need for reconfiguring complex settings, ensuring a smoother transition. For example, during a Registrar transition, Premium DNS prevents downtime by keeping DNS settings intact, avoiding disruptions to websites or email systems. It’s especially beneficial for non-technical users since setting up custom name servers is straightforward and eliminates complex configurations. In contrast, free DNS services from Registrars or Resellers can limit your control and lead to service interruptions when transferring domains. However, with Premium DNS, you can transfer your domain to another Registrar or Reseller while maintaining DNS configuration at your current provider, ensuring uninterrupted services.
  • Support matters: Opt for a Registrar or Reseller with accessible and competent customer support.
  • Focus on features, not price: The annual cost of a domain is negligible compared to running a business. For example, investing in a domain from a reputable provider can save you from the hassle of downtime, poor customer support, or hidden costs. Prioritize reliability and control over a slight cost saving to avoid disruptions in the long run.

Email

  • Keep email and hosting separate: Choose an independent email service provider that is not tied to your web hosting. This ensures flexibility — you can have one without the other.
  • Domain integration: Delegate domain access to a trusted provider who can configure DNS records to ensure your emails don’t end up in spam folders.
  • Invest in quality: Avoid “free” email services, as they often lack reliability, essential features, and strong security measures. For instance, free email services may lack encryption, leaving sensitive communications vulnerable to cyberattacks. This compromises your business’s data security and erodes client trust. Additionally, intrusive ads disrupt professional communication, potentially harming your credibility and making your business appear less professional. A few euros per month for a professional email service is a worthwhile investment to ensure stability, support, and data protection.

DNS Server

  • Flexibility: Ensure your Registrar or Reseller allows you to point to an external DNS server. This flexibility is crucial if you decide to upgrade to a more reliable DNS service.
  • Consider Premium DNS: While Registrars often include a free DNS service, it may lack reliability or speed. Premium DNS services, which are often offered by Registrars, provide enhanced performance and security. You can also choose an external Premium DNS provider.

Hosting server

By this point, you should have control over your domain and an independent email service. These elements allow your business to operate professionally, even without a website. For instance, a domain-specific email address (like contact@mydomain.com) creates a professional image and builds trust with clients.

When it comes to hosting, choose wisely. Avoid managing a bare hosting server yourself unless you have the technical expertise. Instead, work with a company that can handle website development, hosting, and invoicing for you. This company should integrate your domain (which you own and control) with email and DNS services, ensuring seamless functionality. Keeping your hosting service independent means you can replace it without disrupting your domain or email, maintaining flexibility and reducing risks.

Summary

Independence is the cornerstone of effectively managing your online presence. Keep your domain with a reliable and trustworthy Registrar or Reseller and invest in quality services. At the same time, pay only for what you need — typically just the domain — unless you understand the value of additional services, such as Premium DNS. Treat your domain as if it were your bank account — it is a vital asset that must be protected.

Having your own domain enables you to establish an independent email server, adding professionalism and trustworthiness to your business. Choose an independent email provider, or if you are unsure where to start, seek a company that can integrate and manage all components, including your website and hosting.

In short, managing your domain name independently is crucial. Your domain represents your brand and identity in the digital space. Avoid bundled packages that combine hosting, email, and domain services, as they often come with low initial costs but can lead to restrictive contracts and expensive renewals. Keeping services independent ensures that you can replace any particular component without disrupting others, offering scalability and adaptability as your business evolves.

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